Information we collect
We may collect information you provide directly, such as your name, telephone number, email address, course enquiries and enrollment details.
- Basic account or contact details
- Messages and support enquiries
- Enrollment and transaction references
- Technical information such as browser type, device and website usage
How we use information
- Respond to enquiries and provide requested course information
- Process and administer enrollments
- Provide learner support and important service updates
- Maintain website security and improve the learning experience
- Meet applicable accounting, legal and regulatory obligations
Payments
Card, UPI, net-banking or wallet details should be entered only through the authorised payment gateway. Mahan Gold does not intend to store complete card numbers, CVV values or banking credentials on this website. The payment provider may process information under its own privacy terms.
Sharing and retention
We may share only the information necessary with service providers that support payments, communications, hosting or course delivery. We do not sell personal information. Information is retained only for as long as reasonably required for the stated purpose, legal obligations, dispute handling and security.
Your choices and rights
You may ask to access, correct or erase personal information, withdraw consent where processing relies on consent, or raise a grievance. Some records may need to be retained when required by law or for legitimate transaction and dispute records.
Security and contact
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. To make a privacy request or report a concern, use the contact options on our website. We may verify your identity before acting on a request.